Terms of Service

1. Acceptance of Terms

By downloading, accessing, or using the Aausam super-app, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.

2. User Accounts

You must be at least 18 years old to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use.

3. Use of Services

Aausam provides a platform connecting users with local vendors, riders, and service providers. You agree to use the platform for lawful purposes only and adhere to the following:

• Provide accurate delivery and pick-up information.
• Treat all delivery executives and service providers with respect.
• Do not use the platform for fraudulent activities or to distribute malicious software.

4. Payments and Refunds

All payments made on the app are final unless subject to our specific refund policies (e.g., incorrect items delivered or ride cancellations by the driver). Aausam reserves the right to modify pricing and service fees at any time.

5. Limitation of Liability

Aausam acts as an intermediary technology platform. We are not liable for the quality of goods provided by third-party vendors or the actions of independent delivery executives, though we strive to ensure a high-quality experience for all users.